Contact-us

Privacy policy

This privacy policy will help you understand how SEA.AI (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.sea.ai (“website”, “service”).

We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

The protection of your privacy when processing personal data is very important to us. If you send us data using our contact form, this data will be saved on our servers and will only be used by us to process your request. Your data will be treated confidentially. Your data will not be passed on to third parties. 

As you visit our website, our web server automatically stores the IP address of your Internet service provider, the sites you are visiting on our website and the date and duration of your visit. This information is essential for the technical transmission of the website and the secure operation of the server. A personalized evaluation of this data does not take place.

Responsible body:

SEA.AI GMBH

Peter-Behrens-Platz 4, 6. OG

4020 Linz, Austria

E-Mail: contact(@)sea.ai

When and Why We Collect User Data

We process and store your data in accordance with the legal provisions, in particular the Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) in the currently applicable version:
  • Within the scope of your consent (GDPR Art. 6 – 1.a.): If you have given us your consent to process your data, e.g. using our contact form and/or to send our newsletter.
  • To safeguard legitimate interests (GDPR Art. 6 – 1.f.): On the basis of a balancing of interests, data processing can take place beyond the actual fulfillment of the contract in order to safeguard our legitimate interests or those of third parties. For example, in the following cases: – Advertising or marketing – Measures for business management and further development of services and products. – Maintaining a customer database to improve customer service.
  • To fulfill (pre-) contractual obligations (GDPR Art. 6 – 1.b.): The processing of your data takes place for the execution of the contract, in particular when initiating business and when executing the contracts with you.
  • For compliance with a legal obligation (GDPR Art. 6 – 1.c.)

Our Cookie Policy

A cookie is a small data file that we transfer to your computer when you visit our website. A cookie can only contain information that we send to your computer and private user information cannot be read with it. If you accept the cookies on our site, we do not have access to your personal information, but with the help of the cookies we can identify your computer and improve our website and services. 

The data we collect by using cookies is used to customize our website to your needs. We use the data for statistical analysis and advertising. 

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you do not want to use the advantages of cookies, you can modify the cookie handling in the security settings of your browser. By setting your browser, you have the option of disabling cookies or being alerted when cookies are about to be downloaded to your computer. However, disabling all cookies may in some cases prevent you from using all the features of our site correctly.

Google Analytics
We use Google Analytics on our website, a web analysis service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. The information collected, such as the time, place and frequency of your website visit, including your IP address, is transmitted to and stored by Google in the USA. Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. According to its own information, Google will under no circumstances associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.  Furthermore, Google offers a deactivation add-on for the most popular browsers, which gives you more control over which data Google collects on the websites you have visited. Further information on installing the browser add-on is available from the following link: https://tools.google.com/dlpage/gaoptout

Google Ads
This website uses tools for “online marketing” from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This is used to recognize that a visitor has come across our website via a Google ad. Google uses cookies, which are stored on your computer and enable an analysis of the use of the website. The cookies for so-called “conversion tracking” are set when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. For more information about how Google uses information from sites visit https://policies.google.com/technologies/partner-sites If you want to prevent “conversion tracking”, you can set your browser so that cookies from the domain “googleadservices.com” are blocked. You can also exercise your right to opt out. If you would like to learn more about these methods or would like to know what options you have to prevent this information from being used by Google, click here: https://www.google.com/settings/u/0/ads/authenticated

Hotjar web analysis
To improve usability and the customer experience, we use the Hotjar analysis service from Hotjar Ltd., a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Center, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). This function enables the anonymized recording of mouse and scroll movements, mouse clicks and keyboard inputs. Hotjar uses a tracking code to collect and transfer your data. As soon as you visit a website that uses Hotjar, the tracking code automatically collects the data based on your activity and stores it on the Hotjar servers (located in Ireland). In addition, the cookies placed on your computer or device by the website also collect data. Furthermore, Hotjar enables us to obtain anonymous user feedback. Additional information on functions and data usage using Hotjar can be found at: https://www.hotjar.com/privacy. 

YouTube
We use plugins from the Youtube website, which is operated by Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). You can find more information about YouTube and data protection at https://policies.google.com/privacy

Facebook
We are the operator of a Facebook page and also use the advertising options on Facebook. To do this, we use the technical platform and the services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbor, Dublin 2, Ireland. We point out that you use our Facebook page and its functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). When you visit oscar-navigation.com or our Facebook page, Facebook records your IP address and other information that is available on your PC in the form of cookies. This information is used for advertising and to provide us, as the operator of the Facebook pages, with statistical information about the use of our website and our Facebook page. The data collected about you in this context is used by Facebook Ltd. processed and possibly transferred to countries outside the European Union. What information Facebook receives and how it is used is described in general terms by Facebook in its data usage guidelines. There you will also find information about contact options for Facebook and the setting options for advertisements. The data usage guidelines are available at the following link: https://www.facebook.com/about/privacy

Matomo Analytics
We use Matomo Analytics for web analytics and statistics. Matomo uses so-called “cookies”, text files that are stored on your computer and thereby enable your use of the website to be analyzed. Matomo analyzes and stores the user data, anonymized and compliant with the GDPR. For more information visit https://matomo.org/gdpr-analytics

Confidentiality & Security

We are committed to ensuring the protection of personal data by implementing appropriate technical, physical and administrative measures to protect information about you from loss and misuse. We limit access to contact information about you to employees or service providers who we believe reasonably need to come into contact with that information to provide products or services to us and you or in order to do their jobs.

Links to Other Websites

Our website contains links that lead to other websites of third parties (“external links”). If you click on these links SEA.AI GMBH is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

We will not lease, sell or distribute your personal information to any third parties, unless we have your permission or if the law forces us. Your personal information will be used when we send you promotional materials if you agree to this privacy policy.

Contact us

Have questions? We're here to assist you!

Request a demo

Experience our app in real-time as if you were onboard.

Get a quote

Customized solutions just for you.